TIM Hill My official job at Scott Group: Vice President of Operations and Finance I’ve been with Scott Group since: 1996 The best part of my job is: Seeing things work as planned The best thing about Scott Group is: The people My definition of good customer service: Making your customer feel like they’re your only customer When I’m not at work I’m: Playing games with my daughter, training the dogs, playing guitar, golfing or skiing (on snow or water)